Dedicated. Discreet. Always Within Reach.
Exceptional service doesn’t end once an experience begins, it’s built into every step of your journey.
Our support team is here to ensure that every detail of your membership, booking, or inquiry is handled with professionalism, discretion, and care. Whether you need help planning an upcoming experience, managing your account, or resolving an issue, we’re here to assist.
How Can We Help?
Membership & Account Support
- Assistance with login or password recovery
- Updating billing or contact information
- Inquiries about membership tiers and benefits
- Renewals, upgrades, or cancellations
Experience Planning Support
- Status updates on requested experiences
- Custom itinerary changes or modifications
- Concierge services and special requests
- Vendor coordination and partner access issues
Corporate Partner Assistance
- Help with branded experience platforms
- Bulk experience coordination
- Tier access and permissions setup
- Reporting and analytics questions
Technical Support
- Troubleshooting portal access
- Navigating your member dashboard
- Mobile optimization issues
- Booking form or calendar assistance
Contact Our Team
We’re available Monday through Friday, 9 AM to 6 PM.
Email: support@hiddenmeadowhospitality.com
Phone: 1-800-XXX-XXXX
Outside business hours, urgent travel-related issues can be directed to your assigned experience manager.
VIP Concierge Access (Members Only)
Personal members and corporate partners with concierge-level access can reach their dedicated representative via private channel 24/7. Login to your portal to access your direct contact info.
Need help now?
[Submit a Support Request] | [Login to Member Portal]
